Terms & Conditions

HOST – Home of Self Transformation
Last Updated: 22 September 2025

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Welcome to HOST.

These Terms and Conditions govern your participation in and use of the coaching services, training programs, and materials provided through our platform, including the Healers Embodiment Program. By accessing or participating in our services, you agree to be bound by these Terms.

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1. Program Overview

1.1. The Company provides coaching services and training programs, including but not limited to one-on-one coaching, group sessions, digital resources, live workshops, and certification programs through the Healers Embodiment Program.
1.2. The Program is designed to equip participants with the tools, knowledge, and skills necessary to become certified Emotional Health Coaches.

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2. Eligibility and Enrollment

2.1. To enroll in the Program, you must complete the registration process and pay the required fees.
2.2. You certify that the information provided during registration is accurate and complete.
2.3. Admission into the certification program is subject to meeting specific prerequisites, as outlined during the application process.

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3. Payment Terms

3.1. Fees: Payment can be made in full or in instalments as agreed at registration.
3.2. Non-Refundable Deposit: A deposit of £250–£500 is required to secure enrolment and is strictly non-refundable.
3.3. Payment Schedule: Remaining payments must be made according to the agreed schedule. Late payments may result in restricted access to Program materials or termination of enrolment.
3.4. Taxes: All fees are exclusive of applicable taxes, which will be added where required by law.

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4. Refund and Cancellation Policy

4.1. Once you have accessed Program materials or participated in any portion of live sessions, the Program is deemed utilized in full, and no refunds will be provided.
4.2. The Company operates on a strict no-refund policy, regardless of subsequent usage or completion of the Program.
4.3. If you cancel prior to accessing materials or sessions, the non-refundable deposit will be retained. Any additional fees may be refunded at the Company’s discretion.
4.4. The Company reserves the right to cancel the Program for any reason, in which case a full refund will be issued.

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5. Rescheduling Policy

5.1. Rescheduling requests must be made in writing at least 14 days before the original start date.
5.2. Rescheduling is subject to availability and must occur within 4 weeks of the original Program start date.
5.3. Requests made after this timeframe may result in forfeiture of fees.

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6. Certification Requirements

6.1. Participants must complete all required coursework, attend live training sessions, and demonstrate competency as outlined in the Program curriculum.
6.2. Certification is not guaranteed and will be awarded solely at the discretion of the Company.

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7. Code of Conduct

7.1. Participants must act respectfully and professionally during all interactions.
7.2. Prohibited behaviours include:

• Harassment, discrimination, or hate speech.

• Sharing or reproducing proprietary materials without authorisation.

• Disruptive behaviour during live sessions or forums.
  7.3. Violation may result in removal from the Program without refund.

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8. Program Access and Usage

8.1. Program access includes digital resources, live and recorded sessions, and supplementary tools (“Materials”).
8.2. Access is for personal use only and may not be shared, copied, or redistributed without written consent.
8.3. Access may be revoked if misuse is identified.

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9. Intellectual Property Rights

9.1. All Materials are the exclusive property of the Company and protected by copyright and intellectual property laws.
9.2. You are granted a limited, non-transferable license for personal development and practice.
9.3. Unauthorised use, reproduction, or distribution may result in legal action.

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10. Disclaimer of Results

10.1. The Company makes no guarantees regarding specific outcomes or results.
10.2. Success depends on your effort, commitment, and circumstances.

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11. Privacy and Data Protection

11.1. The Company collects and processes personal data in line with GDPR requirements.
11.2. Your personal data will be handled according to our Privacy Policy, available on our website.
11.3. By enrolling, you consent to the collection and use of your data as outlined in the Privacy Policy.

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12. Liability Waiver

12.1. The Company is not liable for any direct, indirect, or incidental damages from participation.
12.2. You agree to release and hold harmless the Company and its staff from claims related to your use of the Program.

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13. Dispute Resolution

13.1. Disputes should first be raised with the Company via the contact details below.
13.2. If unresolved, disputes are governed by the laws of England and Wales and subject to the exclusive jurisdiction of its courts.

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14. Amendments and Termination

14.1. The Company may update these Terms at any time, with notice provided via email or Program portal.
14.2. Continued participation constitutes acceptance of revised Terms.
14.3. The Company may terminate participation for violations without refund.

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15. Contact Information

For questions or concerns, please contact:

HOST – Home of Self Transformation
Email: healing@homeofselftransformation.com

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Privacy Policy

HOST – Home of Self Transformation
Last Updated: 22 September 2025

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HOST is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, register for our programs, or interact with our services.

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1. Information We Collect

• Contact information: name, email address, phone number, postal address.

• Registration details: information provided during sign-up or application.

• Payment information: billing address and payment details (processed securely by third-party providers).

• Program participation data: attendance records, course progress, certification results, and communications.

• Technical data: IP address, browser type, device information, cookies, and usage data.

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2. How We Use Your Information

• To provide coaching services, training programs, and related communication.

• To process payments and manage enrolment.

• To send updates, reminders, and marketing (if you consent).

• To maintain program and certification records.

• To improve our services and website.

• To comply with legal obligations.

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3. Legal Basis for Processing

• Consent (for optional communications like marketing).

• Contract (to deliver agreed services).

• Legal obligation (where required by law).

• Legitimate interests (service improvement, program quality).

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4. Data Storage and Security

• Data stored securely on password-protected systems.

• Payment details processed only via trusted third-party providers.

• Security measures implemented to prevent unauthorised access or misuse.

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5. Data Sharing

We do not sell personal data. We may share information with:

• Service providers (payment processors, email systems, IT providers).

• Legal authorities if required by law.

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6. Data Retention

• Program and client records retained for up to 7 years (legal requirement).

• Marketing consent data retained until you withdraw consent.

• Unnecessary data securely deleted or anonymised.

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7. Your Rights

You have the right to:

• Access your data.

• Correct inaccurate information.

• Request deletion of your data.

• Restrict or object to processing.

• Request data portability.

• Withdraw consent at any time.

Contact us at healing@homeofselftransformation.com to exercise your rights.

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8. Cookies and Tracking

Our website uses cookies and tracking technologies to improve user experience and analyse performance. You can manage or disable cookies via browser settings or through our cookie banner.

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9. International Transfers

If data is transferred outside the UK or EEA, appropriate safeguards (such as contractual clauses) are applied.

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10. Updates to Policy

We may update this Privacy Policy from time to time. Changes will be posted here, and continued use of our services implies acceptance.

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11. Contact Us

HOST – Home of Self Transformation
Email: healing@homeofselftransformation.com
Jurisdiction: England & Wales

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Cookie Policy

HOST – Home of Self Transformation
Last Updated: 22 September 2025

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1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website.

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2. Types of Cookies We Use

• Strictly Necessary Cookies – required for site function.

• Performance and Analytics Cookies – track usage (e.g., Google Analytics).

• Functional Cookies – remember preferences (e.g., language, region).

• Advertising Cookies – used for personalised ads (e.g., Facebook Pixel), only with your consent.

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3. Managing Cookies

You can control or disable cookies via your browser settings. Consent can also be managed through our cookie banner.

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4. Updates

We may update this Cookie Policy to reflect legal or service changes. Updates will be posted here.

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5. Contact Us

Email: healing@homeofselftransformation.com

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Disclaimer

HOST – Home of Self Transformation
Last Updated: 22 September 2025

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The services, programs, and materials provided by HOST are intended for personal development, coaching, and educational purposes only.

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They are not a substitute for medical, psychological, or therapeutic treatment.

Results vary depending on individual circumstances, effort, and commitment.

If you have medical or mental health concerns, consult a qualified professional.